MAXIMIZE YOUR SPA EXPERIENCE
Please arrive on time. If you are late your service may be shortened so as not to keep the next client waiting. Communicate your needs and concerns with me. You may undress to your own level of comfort. We drape sheets over your body to protect your privacy and only areas that are worked on are exposed. During the summer we encourage you to sit out in our garden, enjoy tea by the patio or just listen to the calming waters of the waterfall. To preserve the tranquil environment of the spa we request that children unless well behaved do not accompany parents.
It is recommended that you book your treatments 1-2 weeks in advance. A credit card number and expiry date is required with all spa packages requiring time of 3 hours or more.
We require 24 hours cancellation for appointments booked Wednesday & Thursday, and 48 hours cancellation for appointments booked Friday, Saturday and for Spa packages. Notice shorter than stated above will be subject to a 50% (late cancellation) charge no exceptions. If you do not show up for your booked appointment, there will be a full 100% charge.
Thank you for your cooperation as this will allow me to continue to offer the best services possible to all my valued clients.